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Bitjelly Privacy Policy — How your information is kept safe

At Bitjelly, your data is treated like a trust. Here you'll find a clear, plain-language explanation of what we collect, how we use it, and how we keep it safe.

Last Updated: January 2026
256-bit SSL GDPR Compliant Your Data Is Never Sold Encrypted Storage
What's in this policy
1What Data Is Collected
2How Your Data Is Used
3Cookie & Tracking Policy
4Third-Party Sharing
5Your Rights & Controls
6Data Protection Technology
Data Collection Data Usage Cookie Policy Third parties Security Your Rights Child Protection Data Retention International Transfers Policy Changes
Table of Contents
Questions?
support@bitjelly.biz
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Know before you go

Bitjelly By using the platform, you consent to this Privacy Policy. We never sell your data or share it unnecessarily.

1. What Data We Collect
Full list of data collected

BitjellyWhen you register and use our services, we collect various types of information. A detailed breakdown by category is provided below:

Personal Identification Information

  • Full Name & Date of Birth
  • Mobile Number & Email Address
  • National ID or Passport Number (for KYC)
  • Current and Permanent Address

Financial Information

  • Mobile banking number (bKash/Nagad/Rocket)
  • Bank Account Details (where applicable)
  • Transaction history & amounts

Device & Usage Information

  • IP Address and Device Type
  • Browser Type & Operating System
  • Page Visit Times and Session Data
  • Betting & Gaming Activity Logs

Bitjelly Only the data necessary to provide our services is collected. We do not request unnecessary personal information.

Sources of Data Collection:

Registration Form
→
KYC Verification
→
Payment
→
Gaming Logs
→
Cookies
2. How We Use Your Data
Purpose and Scope of Data Use

Bitjelly Collected data is used only for specific purposes, each of which is clearly outlined below:

Purpose Type of data used Legal Basis
Account creation & management Name, email, mobile Contractual obligations
Identity Verification (KYC) NID, photo, address Legal obligations
Payment Processing Mobile Banking & Transaction Logs Contractual obligations
Fraud prevention IP, Device & Betting Patterns Legitimate Interest
Customer Support Contact details & history Contractual obligations
Personalized Offers Gaming preferences & activity Your consent

Your data is never sold to advertising companies. BitjellyYou can opt out of marketing messages from us at any time.

4. Sharing Data with Third Parties
When and with whom your data is shared

Bitjelly We strictly control who your data is shared with. The full list is provided below:

  • Payment providers — bKash, Nagad, Rocket, and banks. Used solely to process transactions.
  • KYC verification services — Third-party verifiers to confirm your identity.
  • Game providers — Including Pragmatic Play, Evolution Gaming, and others. Used solely for game operation.
  • Law enforcement authorities — Only when required by a legal order, and only the specified data.
  • Fraud prevention services — To assist in the detection of illegal activity.

Your data is not shared with any third parties beyond those listed above. Bitjelly Never sells data to advertisers or data brokers.

Data Processing Agreements (DPAs) are signed with all third-party partners. They may only use your data for the specific purpose agreed upon.

5. Data Security Technology
How your data is protected

Bitjelly Industry-leading technology is used to protect your data. Each layer of security is described below:

  • 256-bit TLS/SSL Encryption — All data is encrypted during transmission.
  • AES-256 database encryption — Stored data is protected with the highest standard of encryption.
  • Two-factor authentication (2FA) — Prevents unauthorized access to your account.
  • Firewall & DDoS protection — Protects the platform against cyberattacks.
  • Regular Security Audits — Third-party experts conduct regular vulnerability assessments.
  • Restricted Staff Access — Only authorized personnel can access specific data.

However, no technology on the internet is 100% secure. If you suspect a security breach, Bitjelly Will notify the relevant parties immediately and take the necessary action.

6. Your Data Rights
What You Can Control

You have important rights over your personal information. Bitjelly We respect the following rights:

Right of Access
You may request to know what personal information we hold about you.
Right to rectification
You can request corrections to any information that is inaccurate or out of date.
Right to Erasure
You may request deletion of your data after account closure, subject to legal obligations.
Right to object to processing
You can object to your data being used for marketing or profiling purposes.
Right to Data Portability
You can request a copy of your data in a machine-readable format.
Right to Restriction
You may request that we limit the processing of your data while an investigation is underway.

To exercise these rights, support@bitjelly.bizPlease email us. We will respond within 30 days of receiving your request.

7. Child Protection Policy
Protection of Minors

Bitjelly We take child protection very seriously. Our platform is strictly for users aged 18 and above.

  • We never knowingly collect information from anyone under the age of 18.
  • Age verification is mandatory at registration.
  • Any account found to belong to a minor will be suspended immediately.
  • Any data found to belong to a minor will be deleted immediately.

If you know of a minor using Bitjelly, please notify us immediately: support@bitjelly.biz

8. Data Retention Periods
How Long We Retain Your Data

Bitjelly Data is never held longer than necessary. See the table below for full details:

Data type Retention Period
Account Data (while account is active) For as long as your account remains active
Account Information (after closure) Up to 5 years (as required by law)
Financial transaction records 7 years (as required under AML regulations)
KYC Documents 5 Years (after account closure)
Customer support chat 2 Years
Analytics data 1 Year (anonymised)

Once the retention period expires, data is securely deleted or anonymised.

9. International Data Transfers
International Data Transfer Policy

Bitjelly's services are hosted on international servers. If your data is transferred outside the country:

  • Data is only transferred to countries with adequate data protection laws.
  • Standard data processing agreements are in place with all international partners.
  • The same standard of protection is maintained throughout any transfer.

Contact us for more details about international data transfers.

10. Privacy Policy Updates & Contact
Stay Updated

Bitjelly This privacy policy may be updated as needed. Members will be notified of significant changes via email or platform notification.

  • Continued use of the platform after changes constitutes acceptance of the updated policy.
  • The update date is always displayed at the top of the page.
  • Previous versions are available upon request.

For any privacy-related questions or concerns, please contact us: privacy@bitjelly.biz

Your privacy isn't just a compliance checkbox for us — it's Bitjellyis a core part of our values.

Our Security Commitment

How Bitjelly Protects Your Data

Every measure is taken to ensure your trust and privacy are protected.

Industry-Standard Encryption
Every transaction and piece of data you share is protected with 256-bit TLS encryption — the same technology used by the world's leading banks.
Your Data Is Never Sold
Bitjelly never sells your personal information to advertisers or data brokers. Your data stays yours.
Full Control in Your Hands
You can request to view, correct, or delete your information at any time. Your data belongs to you.
Regular Security Audits
Independent security experts conduct regular audits of Bitjelly's systems. Any vulnerabilities identified are addressed immediately.
Minimal Data Collection
Bitjelly only collects data that is strictly necessary. We never ask for more than we need — this is our Data Minimization policy.
Rapid Incident Notification
In the event of a security incident, affected members will be notified within 72 hours. We don't hide issues — we fix them.
FAQ

Member FAQs

Placing a cricket bet on Bitjelly is straightforward. Log in to your account and head to the "Bet" or "Sports" section. Click on cricket to see a list of ongoing and upcoming matches. Select a match to access over 45 markets, including match winner, runs over/under, batsman scores, and wicket timings. Click on your chosen market and a bet slip will open on the right. Enter your stake to see your potential winnings, then click "Confirm Bet" to place it. Make sure you have sufficient balance in your account. To bet on live matches, go to the "Live Betting" section, where odds update in real time.

You can update your profile details on Bitjelly, though the process varies slightly depending on what you need to change. For name or NID-related information, please contact Support directly — these fields are tied to your KYC verification. To update your mobile number, go to Account Settings and look for the "Profile" or "Personal Information" section. An OTP will be sent to your current number to verify the change before your new number is added. If you no longer have access to your old number, let the support team know — they'll verify your identity and assist you. The same process applies to email address changes. For any issues, reach us via live chat or at support@bitjelly.biz.
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Play With Confidence

Bitjelly keeps your data safe — play with complete peace of mind

Register on our secure platform today and enjoy the excitement of betting.

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