Legal Documents

Bitjelly Terms & Conditions — Complete Rules of Use

Please read these Terms & Conditions carefully before creating an account or using any services on Bitjelly. They outline the rights and responsibilities of both you and Bitjelly.

Last Updated: January 2026
12
Category
18+
Age Restriction
2026
Update
Bengali
Language
1. Introduction & Acceptance
The Core Foundation of Using Bitjelly

By accessing the Bitjelly platform (https://bitjelly.biz) or using any of our services, you are deemed to have fully agreed to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our platform.

Bitjelly An internationally licensed online betting and gaming platform. This document serves as a legally binding agreement between Bitjelly and its members.

Important: Bitjelly reserves the right to modify these Terms & Conditions at any time. Continued use of the platform following any changes constitutes acceptance of the updated terms.

These terms have been written in Bengali to ensure Bangladeshi members can understand them with ease. However, the English version shall prevail in the event of any legal dispute.

2. Account Registration & Usage
Registration Terms & Responsibilities

To open an account with Bitjelly, you must meet the following requirements:

  • You must be at least 18 years of age.
  • All information provided at the time of registration must be accurate and truthful.
  • Each individual may register only one account.
  • Your account password and login credentials must be kept confidential at all times.
  • Your account must not be shared with or used by anyone else.
  • Any changes to personal information must be updated immediately.

Creating multiple accounts is strictly prohibited. If discovered, all accounts will be terminated and balances may be forfeited.

You are solely responsible for the security of your account. If you suspect any unauthorised access, please contact us immediately at Bitjelly Contact support.

3. Age Verification (KYC Process)
Identity Verification Details

Bitjelly The identity and age of all members are verified through a process known as KYC (Know Your Customer). Completing KYC is mandatory before submitting a withdrawal request.

The following documents may be required for KYC:

  • National ID (NID) or Passport
  • Bank statement or mobile banking statement
  • Selfie photo (if required)
  • Proof of Address

Bitjelly reserves the right to verify the accuracy of all information provided. Submitting false information may result in account closure and forfeiture of funds.

Payouts are processed even faster once KYC is complete. Verified accounts typically receive withdrawals within 15 minutes.

4. Deposit Policy
Deposit Policy

BitjellyBefore making a deposit on, please be aware of the following:

Payment Methods Minimum Deposit Processing Time
BKash ৳200 Instant
Nagad ৳200 Instant
Rocket ৳200 Instant
Bank Transfer ৳500 1–6 hours
  • Deposits must only be made from payment methods registered under your account.
  • Payments made under a third party's name are not accepted.
  • Bitjelly charges no fees on deposits.
  • Any attempt to initiate a chargeback or payment reversal will result in account suspension.

All deposits are verified in accordance with our AML (Anti-Money Laundering) policy. Suspicious transactions may be held pending investigation.

5. Withdrawal & Payout Policy
Rules for Withdrawing Winnings

Bitjelly We always strive to return winnings as quickly as possible. However, the following conditions must be met:

  • KYC must be completed before making a withdrawal.
  • The minimum withdrawal amount is ৳300.
  • Payments will only be sent to the registered account.
  • Wagering requirements must be met before withdrawing bonus funds.
  • Large withdrawals (৳1,00,000+) may require additional verification.

Bitjelly's goal is to process all payments within 15 minutes. VIP members enjoy even faster processing.

A withdrawal request can only be cancelled before processing has begun. Once processing starts, cancellation is no longer possible.

6. Bonuses & Promotional Offers
Full Bonus Terms & Conditions

Bitjelly's bonuses and promotions are a special benefit for members. However, their use is subject to specific terms and conditions that all members must follow:

  • Each bonus has its own wagering requirements.
  • The welcome bonus applies to the first deposit only.
  • A specified rollover must be completed before withdrawing from a bonus balance.
  • Bonuses have an expiry date — they will be automatically cancelled once the validity period ends.
  • Multiple bonuses may not be used simultaneously.
  • If bonus abuse is detected, Bitjelly reserves the right to cancel the bonus.

Cashback bonuses are calculated based on bets placed with real money. Bets made with bonus funds are generally not counted toward cashback.

Warning: Bonuses are provided for entertainment purposes only. Creating an account or placing bets solely to claim bonuses is a violation of Bitjelly's terms.

7. Betting Rules
Betting & Settlement Rules

BitjellyPlease keep the following in mind when betting on:

  • Once a bet is confirmed, it cannot be changed.
  • Bets placed on odds that were incorrectly set due to a system error may be voided.
  • If a match is cancelled, all bets will be refunded.
  • Match results are confirmed from official sources.
  • Pre-match bets close 2 minutes before the match begins.
  • In Live Betting, bets confirmed before an odds change remain valid.

Bitjelly reserves the right to refuse or limit any bet, particularly when unusual betting patterns are detected.

When using the Cash Out feature, the value displayed by Bitjelly is final. No changes can be made once a cash out is confirmed.

8. Prohibited Activities
Strictly Forbidden Actions

The following activities are Bitjellystrictly prohibited on. Violations may result in permanent account termination:

  • Creating or using multiple accounts.
  • Bonus arbitrage or bonus abuse.
  • Exploiting hacking, manipulation, or technical vulnerabilities.
  • Money laundering or illegal transactions.
  • Placing bets on behalf of a third party.
  • Match fixing or use of insider information.
  • Accessing the platform from a restricted region using a VPN or proxy.
  • Harassing or defrauding other members.

If suspicious activity is detected, Bitjelly reserves the right to temporarily suspend an account for investigation without prior notice.

9. Data Collection & Privacy
How We Use Your Information

Bitjelly places the highest importance on member privacy. Full details on how your data is collected and used can be found in our Privacy Policy. In brief:

  • Personal information is used solely for the purpose of providing our services.
  • Your information is never sold to third parties without your consent.
  • All data is protected with 256-bit SSL encryption.
  • Information may be shared with authorities when required by legal obligations.

For more details, visit our Privacy Policy Read.

10. Responsible Gaming
Our Commitment to Safe Play

Bitjelly believes gaming should be a source of entertainment, not stress. We care about the well-being of every member.

  • Set your own deposit limits.
  • Take a temporary break (cooling-off period).
  • Use the Self-Exclusion feature.
  • Set session time limits and loss limits.

If you or someone you know is struggling, please contact our support team. For more information, Responsible Gaming View page.

11. Account Termination & Suspension
Account Closure Scenarios

In the following circumstances Bitjelly Accounts may be suspended or terminated:

  • Violation of these Terms & Conditions.
  • Providing false identity or information.
  • Any attempt at fraud or deception.
  • Involvement in any illegal activity.
  • Extended periods of inactivity (12 months+).

Members may also request account closure at any time. Prior to closure, members will be given the opportunity to withdraw any remaining balance (subject to applicable conditions).

If an account is closed due to a rule violation, the balance may be forfeited. Bonus balances are non-refundable under any circumstances.

12. Changes to Terms & Contact
Updates & Contact Information

Bitjelly These Terms & Conditions may be updated at any time. Members will be notified of significant changes via email or platform notification.

  • Continued use of the platform after any changes constitutes acceptance of the updated terms.
  • The last updated date can be found at the top of this page.
  • We recommend reviewing this page regularly.

For any questions or issues, please reach out to us: support@bitjelly.biz

After reading and understanding these Terms & Conditions in full BitjellyStart playing now. If any part of these terms is unclear, our support team is always ready to help.

What's guaranteed for you under these rules

Every clause in our Terms & Conditions is designed to protect your interests

Complete Security of Funds
Funds deposited at Bitjelly are kept entirely separate from the company's operational funds. Your money is protected under all circumstances.
Fast Payout Guarantee
Payouts in as little as 15 minutes for KYC-verified accounts. Bitjelly's payout policy is the fastest of any platform in Bangladesh.
Full Transparency
Every term is written clearly in Bengali. No hidden fees, no ambiguous conditions. Bitjelly believes transparency is the best policy.
24/7 Bengali Support
If you need help understanding any part of the Terms & Conditions, support is available in Bengali — our support team is ready even at 3 AM.
Fair Gaming Guaranteed
All games run on certified RNG technology — no bias, no favoritism. Equal odds for everyone. Bitjelly guarantees fair play.
Responsible Gaming Tools
Limit-setting, cooling-off periods, and self-exclusion are available to all users free of charge. Your mental wellbeing always comes first at Bitjelly.

Offers & VIP Enquiries

All current promotions and offers from Bitjelly are available in one place under the "Promotions" section — accessible from the top menu after logging in or from the center of the homepage. Offers are generally updated on three schedules: daily offers refresh every morning, weekly offers are renewed every Monday, and monthly or seasonal offers are added for special occasions. Exclusive offers are also available during cricket season or major tournaments. Turn on notifications or check the Promotions page regularly to stay up to date. The start and end dates of all offers are clearly displayed.

Bitjelly's VIP program has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. Bronze members receive weekly free tickets and 5% cashback. At Silver, cashback increases to 10% and priority payouts begin. From Gold onwards, members receive 15% cashback and a dedicated personal manager for direct support. Platinum offers 25% cashback, an exclusive birthday bonus, and invitations to special tournaments. Diamond is the highest tier — offering up to 40% cashback, the highest payout limits, a senior personal manager, exclusive rewards, and invitations to Bitjelly's special events. Tier status is determined by monthly betting volume.
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